Here are common withdrawal issues and their solutions:
- Deposit Required to Unlock Withdrawal: Make a deposit to unlock your full balance for withdrawal.
- Error, Please Resubmit Withdrawal Request: Try resubmitting your withdrawal request.
- Invalid Turnover, Withdrawal Rejected: Complete the required turnover, and contact 24/7 MCW Support for further assistance.
- Against MCW Terms of Use, Withdrawal Rejected: Reach out to 24/7 Support for help with resolving this.
- Exceeded Wallet Limit: Check your wallet limit and adjust as needed.
- Invalid Bank Account: Ensure you've selected the correct bank account for withdrawal.
1. Log in to your account.
2. On website homepage, click Member Center.
3. Once open, you will see your personal data as well as your transaction records. To proceed, click transaction details.
4. To know the reason why your withdrawal failed, click on the transaction you want to check.
5. Once open, a trail of transaction will show to explain why your withdrawal request has failed.
