Here are common withdrawal issues and their solutions:
- Deposit Required to Unlock Withdrawal: Make a deposit to unlock your full balance for withdrawal.
- Error, Please Resubmit Withdrawal Request: Try resubmitting your withdrawal request.
- Invalid Turnover, Withdrawal Rejected: Complete the required turnover, and contact 24/7 MCW Support for further assistance.
- Against MCW Terms of Use, Withdrawal Rejected: Reach out to 24/7 Support for help with resolving this.
- Exceeded Wallet Limit: Check your wallet limit and adjust as needed.
- Invalid Bank Account: Ensure you've selected the correct bank account for withdrawal.
1. Log in to your account.
2. On website homepage, click Member Center.
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3. Once open, you will see your personal data as well as your transaction records. To proceed, click transaction details.
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4. To know the reason why your withdrawal failed, click on the transaction you want to check.
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5. Once open, a trail of transaction will show to explain why your withdrawal request has failed.
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